Sims 4 snowy mountain escape map not showing

[trin8o3]

I bought the snowy escape for sims 4 but the map isn’t showing for it. i’ve tried to repair it and all but nothing is working. can somebody help

[puzzlezaddict]

@trin8o3  What version of Sims 4 do you have?  Load the game to the Main Menu, where you can choose to load a save or start a new one, and look along the bottom of the screen, or in the lower right corner.  Please list the full version, i.e. 1.xx.xx.xxxx.