February 2016
I just bought the latest Apple Macbook Pro today, brand new and its taken almost 6 hours to get to 30%. Only for it to jump back to 9%. I don't know what the hell is going on. I'm also at another house trying someone else internet.. still taking forever. I literally have had this laptop for 10 hours, it has to be EA.
February 2016
Download is really slow despite of fast Internet connection
This is usually the case if there's lots of people downloading at the same time. You can try pausing the download and resuming to see if it picks up in speed.
Download reverts to lower percentage
Try turning on Safe Downloading in your Origin Options (click on the spoiler below to view an exemplary screenshot).
Source: http://answers.ea.com/t5/The-Sims-4/FAQ-Serial-Codes-Game-Activation-and-Download-Issues/td-p/422823...
February 2016
That's what happened to me. Try 'force quit' when it stops going up. Mine's only on 10%, but it's more of an improvement then 1%.
March 2016
I've had it downloading for around 4-5 hours and it's only on 22%. I've just given up on it so going to wait till weekend, I recommend that you download Sims 4 when you have quite a bit of time on your hands.
March 2016
mine still says "preparing to download" ._.
March 2016
It seems a lot of people had the same issue as I did. Apparently the game should say copying and not downloading. Well of course, mine said downloading. So I uninstalled Origin (several times) and reinstalled and every time my game said downloading. So what I had to do is keep cancelling the download on Origin by right-clicking until it said Copying. Took just under an hour to get from 1% to 100%. It is troublesome but its worth it because the game is amazing.
March 2016
I have been downloading for 24 hours at least and it's only at 81%. This is insane. We have payed for this game and we want to play it! This is driving me insane...
April 2016
April 2016
It should work similar but if you're on a mac, it's best to seek help in the mac forum: http://answers.ea.com/t5/The-Sims-Mac/bd-p/The-Sims-Mac
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
May 2016
Hey, Ive Played Sims 4 Before It Is WORTH IT. I Reccommend You Understand That Its A 10.00GB FILE!!!! I WAITED 7 Hours AND IT WAS STILL 7%