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Sims 4 not working

by ORoguebitO
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Sims 4 not working

[ Edited ]
★★★ Novice

Its seems like origin is not letting me play.  Spent hours waiting for the download then it just stopped.  Never had a problem when I purchased a disk and install the game.  

Im reporting you to the better business people. I have paid for the game and now I can't play.  You have people working for free fixing your problems on threads.  

You are scamming people.  Im furious.  Fix it, that is literally your job. 

Pay your people better so they can actually do their job. 

Message 1 of 3 (137 Views)
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Re: Sims 4 not working

Community Manager

Hey @ORoguebitO if the download is stuck then you need to ensure that your firewall and anti-virus are not blocking Origin and that you also have the ports for Origin open.

 

The ports to open are:

  • TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
  • UDP: 1024-1124; 18000; 29900

You can also try turning off the routers firewall to see if it helps.

 

Darko

 

Message 2 of 3 (84 Views)
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Re: Sims 4 not working

Community Manager

Hey @ORoguebitO were you able to get the issue sorted or is it still causing you issues?


Darko

Message 3 of 3 (44 Views)
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