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Sims 4 not downloading

by jacqui01684
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Sims 4 not downloading

★★ Newbie

I'm trying to download The Sims 4 on my Mac and keep getting this error message:

"Origin needs to download files and is waiting for permission. Please choose "Yes" when Windows prompts you for permission."


I have read through forums and have tried uninstalling and reinstalling Origin, and the other solutions I find are for Windows computers. 


Any help is appreciated! 

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Re: Sims 4 not downloading

@jacqui01684 

 

I've moved your post to the Origin forum. You could try running the Origin reset tool - https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/


The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
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