November 2018
I just downloaded a Sims 4 expansion pack but I can't get it to install. I even searched for it and found it in the store and it has a view in library button but no install button.
November 2018
Hey @AuraJS if the game is downloading but not installing then it's a bit of an odd one, but the good news is that we can most likely get you sorted
To start with would you mind taking a look at this help article and trying the steps listed: https://help.ea.com/en-us/help/origin/origin/my-game-downloaded-through-origin-but-will-not-install/
Try running Origin as an administrator:
This runs the Origin client as an administrator account, and should let the game install.
Try lowering the User Access Control settings:
Let me know how you get on.
Darko
March 2020
I just recently bought 2 new expansion packs for sims 4. I tried downloading them but all it says is resuming and I’ve been waiting ever since yesterday, can someone help me?
February 2022
Followed every step,,,still cannot install add on pack. Game updated and repaired. When I click on install button, nothing happens. HELP!!!!
February 2022
Hey @mylizzycat please do not bump older threads such as this.
If having an issue then please create a new thread with as much info as possible.
Darko