Sims 4 download issue

by toritori_joyjoy
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Original Post

Sims 4 download issue

★★★ Newbie

Whenever I try to play Sims 4, I get the following message -  "A required update for The Sims™ 4 Digital Deluxe is available. Would you like to download the update now?
The game will not be playable until the update is applied."

 

When I click 'Download' I get the following message - "The Sims™ 4 Digital Deluxe is up to date."

 

This just keeps going on and on in a frustrating cycle.

 

I have tried uninstalling origin and re-downloading, but it keeps happening.  Any ideas on how to fix?

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Re: Sims 4 download issue

Community Manager
@toritori_joyjoy Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear
EACade
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