June 2019
really hope they will fix this problem soon. I wonder why it is only happening to the people who pre-ordered, that seems really weird. Still is not working for me so hope they fix it very soon, I have been so exited to play and am very disappointed this is happening to me.
June 2019
That’s what I’m saying I’ve been waiting so long for this and now I’m stopped here 😡😡
June 2019
Check your orders, my PayPal did not work. But it said I have purchased in origin.. And I did not get the massage after 8days, I didn't check my mail.
Please check your order history and have a chat whit ea.
Hope it works out for you.
I have now downloaded Island living 🏝️🏝️🏝️🏝️
June 2019
Yep, the fact that the people who preordered are experiencing this is cruel irony!!
June 2019
I just checked my order history and it says that my order is processing? Maybe its because i have not downloaded it yet? It definitely has taken the $42 from my card. I am starting to get really irritated right now i have waited since 12am and it is now 2:30am, nothing has changed.
June 2019
@ryesims @Why don’t you chat with an ea representative.. they will look up your account and can probably give you an answer about that?
June 2019
I will not preorder for a while
June 2019
i might end up having to create a new origin account and purchase digital codes if that is my only option.
June 2019
This is likely a problem with Origins cache. https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
June 2019
Hi guys, so basically the same thing happened to me. apparently my purchase never went through so now that i have paid properly i can play. i did preorder. apparently with no money. and yet it still ordered.
hope this helps yalllll