Oh thank the lord! I thought it was just me.
Already had a chat online with someone at EA. They seemed unaware of the situation, and just got me to troubleshoot. Didn't work.
Looks like it's something internal.
"I've discussed the case with our game specialists team and would like to inform you that we are aware about the issue wherein players are facing the same issue downloading with their game. Our game specialists team is already working diligently to fix this as soon as possible. We believe this will be fixed very soon. So please be assured about that"
Her response. Hope this helps us
Yep also having this issue, Spoke with EA support was told not wit not buy again but I cant buy again no buy option just a download button and was told my order was cancelled though I didn't cancel. same issue on launch day in New Zealand and its now6pm at night and i still have had no fix or even got to download or play . Disappointing utterly.