Re: Sims 4 Game Pack Refund

by EA_Ataashi
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Sims 4 Game Pack Refund

★★★ Newbie

Hi,

 

I just downloaded Sims 4 Strangerville minutes ago by accident when I meant to download Outdoor Retreat. I have not even opened the game. I would like to refund Strangerville and get Outdoor Retreat instead. How can this be done?

 

Thanks so much!

 

Tzara

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Re: Sims 4 Game Pack Refund

Community Manager (retired)

Hey @tzaraemanuelli 

 

I'm sorry to be the bearer of bad news, but the downloadable content, such as The Sims 4 Game Packs, is not refundable if purchased separately on Origin. I'm afraid we're also unable to replace the content on your account Frown

 

/Ataashi

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Re: Sims 4 Game Pack Refund

Community Manager (retired)

Hey @tzaraemanuelli 

 

I'm sorry to be the bearer of bad news, but the downloadable content, such as The Sims 4 Game Packs, is not refundable if purchased separately on Origin. I'm afraid we're also unable to replace the content on your account Frown

 

/Ataashi

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Re: Sims 4 Game Pack Refund

★★★ Newbie

wow fr! I got the sims 4 university and can't even play it due to this crazy update of the sims 4 legacy edition like you guys need to do better I could of spend that 42.00 on something else but no you guys put a lot of fan down!!!!!!

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