June 2019
Hi,
I just downloaded Sims 4 Strangerville minutes ago by accident when I meant to download Outdoor Retreat. I have not even opened the game. I would like to refund Strangerville and get Outdoor Retreat instead. How can this be done?
Thanks so much!
Tzara
Solved! Go to Solution.
June 2019
Hey @tzaraemanuelli
I'm sorry to be the bearer of bad news, but the downloadable content, such as The Sims 4 Game Packs, is not refundable if purchased separately on Origin. I'm afraid we're also unable to replace the content on your account
/Ataashi
June 2019
Hey @tzaraemanuelli
I'm sorry to be the bearer of bad news, but the downloadable content, such as The Sims 4 Game Packs, is not refundable if purchased separately on Origin. I'm afraid we're also unable to replace the content on your account
/Ataashi
November 2019
wow fr! I got the sims 4 university and can't even play it due to this crazy update of the sims 4 legacy edition like you guys need to do better I could of spend that 42.00 on something else but no you guys put a lot of fan down!!!!!!