Sims 3 won't install! (MAC)

[macross5599]

My sims 3 will not install from the origin app on my Mac! it is installed into the origin app but it says i need to install it from an external app when i press this it shows the sims 3 installer for a second and then it disappears and says there is an error "327682:0" someone help!

[puzzlezaddict · Accepted solution]

@macross5599  I take if your Mac runs Catalina?  If so, that's the issue:  Sims 3 is a 32-bit app, and Catalina is 64-bit only.  There's no way around this issue.  But EA has announced a 64-bit-compatible version of TS3 for macOS, to be released some time this year.  Here's the full announcement:

https://answers.ea.com/t5/Technical-Issues-Mac/An-announcement-for-The-Sims-3-players-on-Mac/td-p/82...

In the interim, your only options are to play on another computer, or to install a second OS on your Mac.  If you only recently bought TS3 and don't want to wait for the new version, you can request a refund from EA.

https://help.ea.com/en-us/help/account/returns-and-cancellations/

[puzzlezaddict · Accepted solution]

@macross5599  I take if your Mac runs Catalina?  If so, that's the issue:  Sims 3 is a 32-bit app, and Catalina is 64-bit only.  There's no way around this issue.  But EA has announced a 64-bit-compatible version of TS3 for macOS, to be released some time this year.  Here's the full announcement:

https://answers.ea.com/t5/Technical-Issues-Mac/An-announcement-for-The-Sims-3-players-on-Mac/td-p/82...

In the interim, your only options are to play on another computer, or to install a second OS on your Mac.  If you only recently bought TS3 and don't want to wait for the new version, you can request a refund from EA.

https://help.ea.com/en-us/help/account/returns-and-cancellations/

[macross5599]

that sucks but good to know thank you!

[LukeSkywalkerrrr]

I have the same problem too.

[WCWife]

Hi, this is super confusing as I have had the sims3 on my mac since 2016 and I never ever had an issue. I have just re downloaded it and now it won't install even though this is the exact same computer i played it on for 2 whole years. Could this be the same issue?

[puzzlezaddict]

@WCWife  If your Mac runs macOS 10.15 (Catalina), then yes, it's the same issue.  Otherwise, let me know your version of macOS and what happens when you try to install Sims 3.

[1504chelsea]

Hi 

My Mac is running OS Mojave and its not letting me access its saying there's an error occurred I've wiped the RAM and uninstalled everything and reinstalled but I don't know what to do to make it work

[puzzlezaddict]

@1504chelsea  Please post a screenshot of the error.  It would also be good to know the full specs of your Mac.

https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-3-Mac-Help-Guides-and-Troubleshooting...

[joynselala]

Bonjour, ce code erreur serait-il lié à ce problème également ? Je n'arrive pas à installer le jeu sur mon Mac non plus ...

[puzzlezaddict]

@joynselala  Yes, that is the error code people see when they try to install Sims 3 in macOS Catalina.  If your computer runs Catalina, the same information applies to you as well.