Sims 3 Expansion Missing [ Edited ]

[LadyRozaLie]

Hello i bought Sims 3 expansion from G2A after few days later , game missing from my account what happend?

[EA_Darko · Accepted solution]

You can see any orders by following the steps here @LadyRozaLie : https://help.ea.com/en-nz/help/account/ordering-payment-information/

As the code is from a nonsupported third-party retailer there really is not a whole lot we can do.

Darko

[EA_Darko]

Sorry to hear that you are having issues @LadyRozaLie  but as the purchase was made from a third party site then you will need to speak with them in relation to any issues with your purchase or product key.

Darko

[LadyRozaLie]

how i can check redeem history in my account ? seller tell me he need evidence for show problem with code but i dont know how i can check history

[EA_Darko · Accepted solution]

You can see any orders by following the steps here @LadyRozaLie : https://help.ea.com/en-nz/help/account/ordering-payment-information/

As the code is from a nonsupported third-party retailer there really is not a whole lot we can do.

Darko