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Re: Sims 3 Expansion Missing

by LadyRozaLie
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Sims 3 Expansion Missing

[ Edited ]
★★ Newbie

Hello i bought Sims 3 expansion from G2A after few days later , game missing from my account what happend?

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Re: Sims 3 Expansion Missing

Community Manager

You can see any orders by following the steps here @LadyRozaLie : https://help.ea.com/en-nz/help/account/ordering-payment-information/

 

As the code is from a nonsupported third-party retailer there really is not a whole lot we can do.

Darko

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Re: Sims 3 Expansion Missing

Community Manager

Sorry to hear that you are having issues @LadyRozaLie  but as the purchase was made from a third party site then you will need to speak with them in relation to any issues with your purchase or product key.


Darko

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Re: Sims 3 Expansion Missing

[ Edited ]
★★ Newbie

how i can check redeem history in my account ? seller tell me he need evidence for show problem with code but i dont know how i can check history

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Re: Sims 3 Expansion Missing

Community Manager

You can see any orders by following the steps here @LadyRozaLie : https://help.ea.com/en-nz/help/account/ordering-payment-information/

 

As the code is from a nonsupported third-party retailer there really is not a whole lot we can do.

Darko

Message 4 of 4 (179 Views)
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