Sign in failure

by ttv_Arikowid
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Original Post

Accepted Solution

Sign in failure

★★ Novice

Sign in failure
Sign in is currently unavailable. Please try again later.

did my account get banned? cuz my another account login is success

Message 1 of 8 (1,107 Views)

Accepted Solution

Re: Sign in failure

Community Manager

Hey @ttv_Arikowid the best thing to do is to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

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Message 2 of 8 (1,094 Views)

All Replies

Re: Sign in failure

Community Manager

Hey @ttv_Arikowid the best thing to do is to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

Darko.png
Message 2 of 8 (1,095 Views)

Re: Sign in failure

★★ Novice

thank u, turns out my acc is suspended, n i already submit my case, but they haven't email me yet, what took them so long?

Message 3 of 8 (1,036 Views)

Re: Sign in failure

Community Manager

Hey @ttv_Arikowid it may be a case that the email was filtered by your account settings.


Darko

Darko.png
Message 4 of 8 (973 Views)

Re: Sign in failure

★★★ Newbie
@EA_Darko There is no option that says "can't log in"
Message 5 of 8 (653 Views)

Re: Sign in failure

★★★ Newbie

nvm

Message 6 of 8 (649 Views)

Re: Sign in failure

Community Manager

Hey @nuknuk06 were you able to get it sorted?

 

Darko

Darko.png
Message 7 of 8 (610 Views)

Re: Sign in failure

★★★ Newbie

i'm having a similar problem, im only getting the email option right now but when i compose the email, the email us button is greyed out and it wont let me send it

Message 8 of 8 (499 Views)