START UP ERROR/ sims 4

by LongRangeVillan
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START UP ERROR/ sims 4

★★★ Newbie

I am receiving an error that states my game is already running and the game will not open.

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Re: START UP ERROR/ sims 4

Community Manager

@LongRangeVillan 

 

A simple reboot of your machine should fix that.

 

Let us know if that is not the case, thanks.

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Re: START UP ERROR/ sims 4

Community Manager

@LongRangeVillan 

 

A simple reboot of your machine should fix that.

 

Let us know if that is not the case, thanks.

barry.png
Message 2 of 4 (381 Views)

Re: START UP ERROR/ sims 4

★ Apprentice

That's not the case for me; I have had this problem since yesterday. I have tried restarting Sims, the Mac, even clicking on the repair and upgrade button that appears next to it in Origin. Nothing seems to be working, starting to worry I won't be able to play it again. Please help!

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Re: START UP ERROR/ sims 4

★★★ Newbie

Hi. I've restarted my pc twice and tried to launch the sims4 on each restart and it still won't load. It came up with an error stating I should make sure origin is running before I load the sims4 game up. But origin is running!! The repair or upgrade options are not highlighted so I'm unable to use those options. The game worked fine yesterday. Any assistance would be appreciated. Thanks. 

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