SIMS

by eva2009x
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SIMS

★★ Newbie

I have purchased sims and downloaded it but it isn't working. I've tried to reload it but it says it can't open because MSVCP140.dll was not found

 

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Re: SIMS

@eva2009x  The file mentioned is part of the 2015-2019 VC++ runtimes, which Sims 4 uses.  So it's best to uninstall your current copies, if you have them, and download new ones from Microsoft.

 

Click Windows key-i, select Apps, and scroll down to the Microsoft Visual C++ Redistributables.  Click on the 2015 (or 2017, or 2015-2019) versions, both x86 and x64, and Uninstall.  (Don't touch the versions from any other year.)  Then download and install new versions directly from Microsoft:

 

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

 

You need both the x86 and x64 versions, but you can skip the ARM version, which is for a different class of device.  Restart your computer before trying to play.

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I don't work for EA. I'm just trying to help fellow players with their games.
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