SIMS 4 has gone missing from my libary.

[iamacone]

I got sims 4 when it was free, and i was off my pc for a month/2  and I open origin this morning and the sims 4 is gone?

[EA_Ataashi · Accepted solution]

Hey @iamacone 

I'm sorry to hear about the situation you've found yourself in 

Could you please make sure that you've logged into the correct EA account?  I would also recommend to read through this article and try steps listed there: https://help.ea.com/en-us/help/origin/origin/origin-my-games-list-is-blank

/Ataashi

[EA_Ataashi · Accepted solution]

Hey @iamacone 

I'm sorry to hear about the situation you've found yourself in 

Could you please make sure that you've logged into the correct EA account?  I would also recommend to read through this article and try steps listed there: https://help.ea.com/en-us/help/origin/origin/origin-my-games-list-is-blank

/Ataashi