Retrieve account password

by w1zlol
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Retrieve account password

★★★ Newbie

So I am trying to retrieve my account password, but I never get the email for doing so. It says that everything went thru and the mail was sent but when I check my gmail there is nothing there.

I tried on my other accounts as well and it seems to work perfectly fine there, meaning I can successfully change my password without any problems.

 

I am just curious if my account has been hacked or something in that regard.

 

Regards,

Karl.

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Accepted Solution

Re: Retrieve account password

Hello @w1zlol

 

Usually some mails can go to spam box, have you check it?

 

Here we can't check your profile account, so if you want help with your password or want to know if you were hacked contact with EA Help:

https://help.ea.com/en/

 

If you want extra security in future use login verification:

https://help.ea.com/en/help/account/origin-login-verification-information/

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Message 2 of 2 (133 Views)

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Re: Retrieve account password

Hello @w1zlol

 

Usually some mails can go to spam box, have you check it?

 

Here we can't check your profile account, so if you want help with your password or want to know if you were hacked contact with EA Help:

https://help.ea.com/en/

 

If you want extra security in future use login verification:

https://help.ea.com/en/help/account/origin-login-verification-information/

Message 2 of 2 (134 Views)