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Re: Refund
by EA_DarkoOriginal Post
The charge was most likely a pre-authorisation @BalloonandPotato. A pre-authorisation is a temporary hold on money in your account which is generally the balance of an item or service you have ordered. This is not a charge and the money does not leave your account, it is just the bank and service provider ensuring that the money is there to cover the order. If you look back over your invoices from your credit card company you will no doubt see that while a certain amount of money was earmarked it was never actually taken from the account.
As for the error you are seeing, can you try removing your payment methods associated with your Origin account and then on the checkout pager re-enter it.
Darko
