Re: Refund

by EA_Darko
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Refund

★ Novice

Ok so first I was trying to get the sims 4 get famous off of origin, so when I went to try to buy it, it said the website is having issues and to try again. So then, I seen get famous was cheaper on cd keys, so I went on there to buy it. So I saw in my email origin still charged me even though they said the website was having issues. So when I used my digital code from cd key, origin just charged me for no reason. I don’t know what to do. 

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Re: Refund

Community Manager

Hey @demarius96 please see this help article for information on how to request a refund: https://help.ea.com/en-us/help/account/returns-and-cancellations/

 

Darko

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Re: Refund

Community Manager

Hey @demarius96 please see this help article for information on how to request a refund: https://help.ea.com/en-us/help/account/returns-and-cancellations/

 

Darko

Darko.png
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