Red Alert 3 belongs to an old account

[Dowsett]

Hi,

Recently found my RA3 box. Thought i would install and play again.

My problem is, i dont have a CD drive for my laptop. I have tried going to the Origin app and adding it with the cd key but i must have registered it to an old account as it says its in use. Is there anyway this can be reset?

I cannot remember the email or password that was used 10 years ago. Is there anyway a support tech from Origin could remove my cdkey from the old account so i can install again with my current Origin account?

Maybe there is another work around?

TIA

[EA_Cade · Accepted solution]

@Dowsett Hey there, if you don't have access to or remember what the account information is you'll need to reach out to live support at http://bit.ly/EA_Contact_Us for assistance. 

[EA_Cade · Accepted solution]

@Dowsett Hey there, if you don't have access to or remember what the account information is you'll need to reach out to live support at http://bit.ly/EA_Contact_Us for assistance. 

[Dowsett]

FYI.. if anyone else is having this problem, i suggest contacting support through the live chat feature.