Recovering an old account

[rtehotrod]

Anything I can do to get access back to my old account when all customer "support" will tell me is that I don't have enough information to recover my account?

I'm pissed because I KNOW my password, but my "credentials have expired" and my email got deactivated so now I'm stuck with my PSN being linked to an account I can't access.

[EA_Darko · Accepted solution]

Hey @rtehotrod for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

Darko

[EA_Darko · Accepted solution]

Hey @rtehotrod for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

Darko

[falloutshelter57]

@rtehotrod Right there with you man, samething happened to me been beating this dead horse for about 2 months now. let me know if you ever find a way

[KatieNieman]

I am having the exact same problem!