Raise a complaint

[monkeyfunx]

How on earth are we paying customers supposed to get any help with raising a complaint??

West Brom SBC in Fifa21 still broken (and available still in-game amazingly especially when they're aware) and all EA Help can say/lie is 'it has been resolved' or it works fine, look here's a link to futbin... 

Amazing in this day and age that customers are treat like something scraped from the sole of their shoes with no option of recompense. Utterly disgusting 

[EA_Darko · Accepted solution]

Hey @monkeyfunx you can make a complaint by speaking with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

Darko

[EA_Darko · Accepted solution]

Hey @monkeyfunx you can make a complaint by speaking with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

Darko

[monkeyfunx]

Done all of that and told by all EA chat staff to post on here.

[EA_Darko]

Hey @monkeyfunx we are not able to assist with official complaints on AHQ. 

As such I have locked this thread.

Darko