June 2017
Never had this before, but suddely i have it to.
It's actually making Origin games lag as it's taking up 20% CPU as well, which isn't the best when im trying to play!
June 2017
I am also getting this error while playing FIFA 17 Pro Clubs Online. It disconnects me regularly and it is so frustrating.
June 2017
Are you running any sort of anti-virus or anti-malware on your system? Some of those programs are known to block this process, which will then lead to a crash.
June 2017
Thank you for your response Tom. I am running Microsoft Security Essentials and no other virus/malware software.
I have Origin and Fifa as excluded processes on MSE already.
While I do have your attention, I would also like to bring light to a more serious issue that I am Having.
I posted & have not received a response to the following on 03-03-2017:
"Hi
I am in Pretoria, South Africa and I play a lot of Pro Clubs.
I have been playing this mode since Fifa 16 and I would always find opponents in the"Drop-In" search.
I was able to connect to many of my friends in Europe. We would be placed in the same lobby when we searched for "Drop-In" matches.
Now I cannot connect to the same lobbies as my European friends when we search for a "Drop-In" match at the same time, I almost always find no opponents or 1 opponent
This issue arrived two game updates ago. Is anyone else having this issue?
I hope EA reverts our location matching to Europe again.
Yaseen
Pretoria, South Africa"
June 2017
since 2 days i have the same problems,not only does the game lagg but also my ping gets much higher,most of the time i had like 50-60 ping but now never under 100!?
what`s going on? because of this the game gets unplayable and this really sucks!
July 2017
getting the same problem but i can login fine i just crash wen updating mass effect Andromeda
Faulting application name: Origin.exe, version: 10.4.13.6637, time stamp: 0x5942c6ad
Faulting module name: Qt5WebEngineCore.dll, version: 5.6.0.0, time stamp: 0x58d5ce5a
Exception code: 0x4000001f
Fault offset: 0x00a0dca0
Faulting process id: 0x353c
Faulting application start time: 0x01d2f7ba0fbff6fa
Faulting application path: D:\Program Files (x86)\Origin\Origin.exe
Faulting module path: D:\Program Files (x86)\Origin\Qt5WebEngineCore.dll
Report Id: 0bb221eb-8bef-4a20-81ab-dc36598e92bc
Faulting package full name:
Faulting package-relative application ID:
running windows in safe mode does nothing
anti virus disable does nothing
running as admin does nothing
safemode downloading in settings does nothing
it always crashes at the same point in the image no matter what i do
wen origin crashes it makes windows run ultra slow and mouse moves at 1 frame per second till the crash window has been closed
i have reinstalled origin using the help page doing both easy way and hard way with no difference
i don't know what to do next
July 2017
I have all settings turned off in Origin. When I run the 32bit process just starting Origin and not being connected to the web my memory usage jumps from 1.3 Gig to 1.6 Gig. How am I supposed to play 32bit games. They max out at 3.1 Gig 1.3 - 3.1 =2.2 Gig to play with.
300 Mb is a huge chunk of the small amount of memory needed for these games. Steam uses 10 times less. This is absurd. Fix this garbage app EA.
July 2017
@Straatford87 wrote:I am marking this post as a Solution to create awareness - this is still being investigated.
Hello everyone,
I just wanted to give you another update this we are investigating your reports about the memory and cpu usage of the QtWebEngineProcess process.
Once I have any further updates available for you I will post them in this thread.
Any news on this yet?
It seems to be related to clicking a game, and getting some background effect rolling.... At least for me.
August 2017
Honestly, is there any updates on this at all? It has been months and there's been zero development. Just tiny 'fixes' that don't really seem to fix the issue at all. There is a reason that gamers dislike origin in comparison to the likes of Steam, because issues like this seem to be swept under the rug and not dealt with. Why should we spend money on games that don't even have access to a decent client to run them on. It's abysmal.
August 2017