PvZ GW2 Download stuck at 74% and 0B/s

[Marslion_777]

So I was trying to download GW2 on my external Harddrive since my Laptop didn't have enough Space, but it doesn't work. It downloads fine 'till about 90%, but then a Error message pops up saying that my device doesn't have enough space, eventhough my HDD still had about 250GB. When I close the Error message it says it downloaded until 74% eventhough while downloading, it said more. I tried stopping and resuming, didn't work. I tried Clearing cache, didn't work. I tried to do a Cold boot, didn't work. I tried reinstalling Origin, didn't work. I tried deinstalling all the game files from my External HDD, and trying again, didn't work. I tried it on a different storage device, same problem. Also, I tried clearing space on my Laptop but even when I did a factory reset I didn't have enough space cuz of windows. Also, when I went to Origin settings and checked the Game Library location, It had resetted back to my Laptop storage. Help me!

[EA_Darko]

Hey @Marslion_777, can you ensure that you are running Origin as administrator and that your firewall and anti-virus are not blocking Origin and that you also have the ports for Origin open.

The ports to open are:

• TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
• UDP: 1024-1124; 18000; 29900

You can also try turning off the routers firewall to see if it helps.

Darko

[Marslion_777]

@EA_Darko I was running Origin as administrator. Idk how to check if the anti-virus is blocking origin on windows defender, and I dont think that the router has a firewall. Can you explain to me what ports are? I really dont know. Also, thanks for responding!

[EA_Darko]

Hey @Marslion_777, ports are like doors in your router, if they're closed then you can have issues. If you search your router make and model online you should find step by step guides on how to open the ports. Alternatively you can speak with your ISP who will be able to advise you further.

Darko 

[Marslion_777]

@EA_Darko Okay. Ill get to that today. When I checked I'll tell you

[Marslion_777]

@EA_Darko so i watched a video to see how to free up ports but i need a password which i dont have. when i find it ill tell you

[EA_Darko]

Hey @Marslion_777, it may be worth speaking with your ISP as they may be able to assist.

Darko

[Marslion_777]

@EA_Darko dumb question but whats a ISP- is that like the person who owns the internet router or smth?

[EA_Darko]

Hey @Marslion_777, ISP is Internet Service Provider, so whoever it is that supplies your internet.

Darko 

[Marslion_777]

@EA_Darko So in my case it would be Fritzbox?