September 2019 - last edited September 2019
September 2019
Hey @yungyung827
I'm really sorry to hear about the situation you've found yourself in
I know you've already contacted our support and reinstalled the application, but I have a few more steps for you that might help finding your game.
Could you please read through the article below ("I've had my games a while" part) and try all the steps mentioned there?
https://help.ea.com/en-us/help/origin/origin/origin-my-games-list-is-blank
/Ataashi
September 2019
Hi @EA_Ataashi
Thanks for your reply! I have tried all the steps mentioned in the link. However, I still cant see my game in Origin account
September 2019
How can I request for refund for the game please? This origin online platform is not working at all...