Purchased a game expansion twice

[Abbagator15]

I purchased an expansion pack twice by mistake. Can I get one refunded

[EA_Darko]

Hye @Abbagator15 could one of the charges be a pre-authorisation charge which is a temporary hold on money in your account which is generally the balance of an item or service you have ordered. This is not a charge and the money does not leave your account, it is just the bank and service provider ensuring that the money is there to cover the order. If you look back over your invoices from your credit card company you will no doubt see that while a certain amount of money was earmarked it was never actually taken from the account. 

Darko

[Abbagator15]

No it’s not a credit. My last purchase some how I ordered two of the same pack without realizing.

[EA_Mai]

In that case, please, @Abbagator15, get in touch with one of our advisers for help as we can't look into payment issues from the forums. You can reach them through EA Help: https://help.ea.com. Origin shouldn't have let you purchase the same content twice (unless it was for a gift). They'll be happy to look into this for you