November 2018
Solved! Go to Solution.
February 2020
November 2018
Hey @RealSimmor0 sorry to see that you are having issues but I would imagine that these are a result of systems issues rather than Origin. That it works on Win 7 for you would point in this direction.
First thing to do, would you mind clearing the Origin Cache:
You can clear the Origin Cache by following the steps below:
Let me know how you get on.
Darko
November 2018
Hello @EA_Darko,
Origin application and website do not work for me. These are problems related to the Origin side. I'm not the only one.
Clearing the Origin Cache doesn't solve it. I did this everytime after I ran the uninstaller. I searched for Origin on my computer and delete any of them. Or rename them.
In Temp folders from my user folder and Windows. In Roaming folder and Local folder located in the AppData folder.
Why doesn't Origin uninstaller remove all files and folders?
I reinstalled Origin application already too much!
I need the version from 2 years ago, this one worked on Windows 10.
Greetings
November 2018
Hey @RealSimmor0 if the issue was with Origin then it would affect more users, that it works on your older OS points to an issue with your new one.
Did you follow the steps I shared above exactly or clear the Origin cache your own way?
Have you tried safe mode with networking, if not then if the issue remains after clearing the cache using the steps I shared above please try safe mode.
Darko
November 2018
November 2018
Hey @RealSimmor0 if you can install it in safe mode then this would actually point to the issue being a conflicting program or an issue with your system.
I uninstalled Origin off my machine which is running the most up to date version of Windows 10 and was able to reinstall and launch games without issue. I am also able to browse and use the website.
Can you try the safe mode and also grab a DxDiag for us to look at: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Darko
December 2018
I've performed all the steps as you mentioned before. However, it didn't solve my problem at all. Only seeing white and gray glowing bars where there should be letters and pictures.
Attached is my DxDiag file so you could see if it's my system (something conflicting), or it's an Origin/EA issue.
I'm running Windows 7 - 64 Bit.
December 2018
December 2018
I am also having issued. Brand new laptop windows 10. I have installed origin and hame and throughout it crashes. This is an origin issued not an issue with pc/laptop. Taken laptop back to supplier who has looked into. Origin seem to be having glitches and thos has been reported many times by other users but origin dont seem to be taking responsibilty for it. Even if we not playing an origin game this still crashes the system. We have removed origin and system works great as soon as we load back on it crashes the system!!
December 2018
I am also having issues, Brand new laptop windows 10. I have installed origin and game and throughout it crashes. This is an origin issue not an issue with pc/laptop. Taken laptop back to supplier who has looked into. Origin seem to be having glitches and this has been reported many times by other users but origin dont seem to be taking responsibilty for it. Even if we not playing an origin game this still crashes the system. We have removed origin and system works great but as soon as we load back on it crashes the system!!