Please need tecgnical support for origin set up

[Rghosh123]

HI Just now i get the subscription of origin but can launch due the mentioned error "VCRUNTIME140.DII not found". Please help me in it or refund my money for the same.

Mail [edit: email address removed]

[EA_Barry · Accepted solution]

@Rghosh123 

Download and install both the x86 and x64 versions of the required Visual Studio files:

• x86: vc_redist.x86.exe

• x64: vc_redist.x64.exe

If required, the following steps can also help in this situation.

• Right click your game in Origin and then choose Repair
• Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
  

Let us know your results, thanks.

[EA_Barry · Accepted solution]

@Rghosh123 

Download and install both the x86 and x64 versions of the required Visual Studio files:

• x86: vc_redist.x86.exe

• x64: vc_redist.x64.exe

If required, the following steps can also help in this situation.

• Right click your game in Origin and then choose Repair
• Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
  

Let us know your results, thanks.