Re: origin not working mac os x 10.11

by SpliceGirlMp3
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Original Post

Re: origin not working mac os x 10.11

★★★ Novice

I have this same issue. I can't update my OS I have programs that I need for work that will crash if the computer is updated.

Besides some people stated they updated and still have the issue so I don't want to risk crashing my programs for nothing.

This really sucks. Is there any other way to get this to work?

 

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Re: origin not working mac os x 10.11

[ Edited ]

@SpliceGirlMp3

 

I assume you're still on Yosemite?

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This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

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Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 552 of 557 (3,531 Views)
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Re: origin not working mac os x 10.11

★★★ Novice

I'm on OS X El Capitan 10.11.1

Message 553 of 557 (3,525 Views)
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Re: origin not working mac os x 10.11

@SpliceGirlMp3

 

Please could you look for the following files and tell me if they are there:

 

Macintosh HD > Library > LaunchDaemons > com.ea.origin.ESHelper.plist

 

Macintosh HD > Library > PrivilegedHelperTools > com.ea.origin.ESHelper

 

You really should update El Capitan to 10.11.6 for security reasons. Updating may also fix the issue as a corrupted OS files(s) may be at fault. Updating also repairs Permissions.


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Message 554 of 557 (3,512 Views)

Re: origin not working mac os x 10.11

★★★ Novice

I have the same problem and I could not find either of those files.

Message 555 of 557 (3,497 Views)

Re: origin not working mac os x 10.11

★★★ Novice

I don't have any of those files on my computer. Also updating is not an option.

The things that are on my laptop that will possibly crash if updated are more important to me than games.

 

Message 556 of 557 (3,485 Views)
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Re: origin not working mac os x 10.11

Locking this thread. If you are still experiencing this issue please read and post in this thread - https://answers.ea.com/t5/Technical-Issues/Mac-Permission-to-install-Helper-Tool-error-2018/m-p/6948...


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
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