Password Expires So Fast

by 810964b154a33f54
Reply

Original Post

Password Expires So Fast

★★★ Newbie

I'm trying to play Sims 4 on my Mac and when I go to login it says that my credentials have expired and I need to reset my password. So I do and that works, however the window for expiration is 5 days or less and that feels excessive. 

Is this an issue that can be resolved? 

Am I able to lengthen the amount of time before it expires? 

Its a minor issue but is really frustrating and I shouldn't have to reset my password almost every time I want to play. 

Message 1 of 2 (154 Views)

Re: Password Expires So Fast

Community Manager

Hey @810964b154a33f54 for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a phone or chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Finally, you can choose to begin a chat or call

 

Darko

Darko.png
Message 2 of 2 (103 Views)