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PRODUCT KEY NOT WORKING

by anspencer858
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PRODUCT KEY NOT WORKING

★★ Newbie

I Already purchased Sim City and used the key code. and I logged out of my origin account into a different one and then back on the original and its not on there anymore and it wont let me reuse my code!

Message 1 of 2 (86 Views)

Accepted Solution

Re: PRODUCT KEY NOT WORKING

Community Manager

Sorry to hear that you are having issues @anspencer858.

 

If you are certain that you are logged into the account that you redeemed the code to then please speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

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Message 2 of 2 (59 Views)

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Re: PRODUCT KEY NOT WORKING

Community Manager

Sorry to hear that you are having issues @anspencer858.

 

If you are certain that you are logged into the account that you redeemed the code to then please speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

Message 2 of 2 (60 Views)