Help us improve Answers HQ! Take Survey No, Thanks

Re: OriginThinSetup Not installing

by siwan1995

Original Post

OriginThinSetup Not installing

★★★★ Newbie

Whenever i click on OriginThinSetup.exe, it does not go to the installation screen. It shows the origin menu but pure white and i dont know how i can install origin. I've tried redownloading from the website but it still does not work. It just keeps on returning to the menu but its white.

Message 1 of 3 (83 Views)

Re: OriginThinSetup Not installing

Community Manager



Other customers that experience a white screen were able to fix this by updating their Windows and video card drivers.


Search "Windows Updates" in the desktop search bar to check for pending updates.


For your video card we recommend checking the link below on how to verify the card type you have.


PC Troubleshooting


Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here:
Message 2 of 3 (59 Views)

Re: OriginThinSetup Not installing

★★★★ Novice



Try downloading instead of OriginThinSetup.exe hope it works!

Message 3 of 3 (53 Views)