Origin wont work

[profuze1223]

every time I try and boot up origin I get the "well that didn't go as planned" and I can't even send a report because of internet things I know its, not my wifi because I switch to another network and it won't work. i reinstalled twice. what i really want to know is how we can send a man to the moon and yet a company that gets billions of dollars cant make a working steam clone 

[EA_Darko]

Hey @profuze1223 issues such as this are generally related to a system issue. As such it's generally an easy enough fix so let's start by clearing the Origin Cache.

You can clear the Origin Cache by following the steps below:

1. Completely log out and close down Origin
2. Hold down the Windows key and R
3. Type in "%ProgramData%" (without quotes) and click OK
4. Now open the Origin folder.
5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
6. Hold down the Windows key and R
7. Type in "%AppData%" (without quotes) and click OK
8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
9. Click on the word "AppData" at the top of your window
10. Open the Local folder here
11. Delete the Origin folder listed here
12. Restart your PC and log back into Origin

Darko