Origin wont open, just white screen

by doooodlydoo12
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Original Post

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Origin wont open, just white screen

★ Novice

My Origin won't open, it just shows a white screen. I've tried everything. uninstalling, checking proxies, origin reset tool, and a couple different command things with my mac. nothing works. I'm running High Sierra, my system reaches all the requirements except the graphics, but origin was running fine a couple days ago, nothing's changed except today it won't open. 

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Accepted Solution

Re: Origin wont open, just white screen

@doooodlydoo12  Try doing a clean uninstall and reinstall of Origin:

 

https://bluebellflora.com/how-to-uninstall-origin-on-a-mac/

 

And please make sure you have all proxies disabled, even if you use one for other purposes.

 

If that doesn't help, do another clean uninstall of Origin, create a new admin user account on your Mac, install Origin into that account, and see whether it opens.

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I don't work for EA. I'm just trying to help fellow players with their games.

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Re: Origin wont open, just white screen

Community Manager

Hey @doooodlydoo12 to start with can you try resetting Origin on your Mac: https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/

 

Let me know how you get on.

 

Darko 

Darko.png
Message 2 of 5 (542 Views)

Re: Origin wont open, just white screen

★ Novice

I've done that a couple times and it doesn't work.

Message 3 of 5 (518 Views)

Re: Origin wont open, just white screen

@doooodlydoo12  Try doing a clean uninstall and reinstall of Origin:

 

https://bluebellflora.com/how-to-uninstall-origin-on-a-mac/

 

And please make sure you have all proxies disabled, even if you use one for other purposes.

 

If that doesn't help, do another clean uninstall of Origin, create a new admin user account on your Mac, install Origin into that account, and see whether it opens.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 4 of 5 (510 Views)

Re: Origin wont open, just white screen

★ Novice

after doing a clean uninstall i downloaded it from a new admin account and its working now!! i cannot say thank you enough, i thought it was hopeless.

Message 5 of 5 (501 Views)