Origin wont launch

[Azarayahh]

My origin won't fully load. After I sign in the screen is blank where the words and pictures should be. I've tried all the troubleshooting methods and nothing has worked. Is anyone experiencing this?

[EA_Darko · Accepted solution]

Hey @Azarayahh you can generally fix this issue by clearing the Origin Cache.

You can clear the Origin Cache by following the steps below:

1. Completely log out and close down Origin
2. Hold down the Windows key and R
3. Type in "%ProgramData%" (without quotes) and click OK
4. Now open the Origin folder.
5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
6. Hold down the Windows key and R
7. Type in "%AppData%" (without quotes) and click OK
8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
9. Click on the word "AppData" at the top of your window
10. Open the Local folder here
11. Delete the Origin folder listed here
12. Restart your PC and log back into Origin

Let me know how you get on.

Darko

[EA_Darko · Accepted solution]

Hey @Azarayahh you can generally fix this issue by clearing the Origin Cache.

You can clear the Origin Cache by following the steps below:

1. Completely log out and close down Origin
2. Hold down the Windows key and R
3. Type in "%ProgramData%" (without quotes) and click OK
4. Now open the Origin folder.
5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
6. Hold down the Windows key and R
7. Type in "%AppData%" (without quotes) and click OK
8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
9. Click on the word "AppData" at the top of your window
10. Open the Local folder here
11. Delete the Origin folder listed here
12. Restart your PC and log back into Origin

Let me know how you get on.

Darko

[Azarayahh]

@EA_Darko You are a life saver. Thank you so much for your help!

[EA_Darko]

Glad to be of help @Azarayahh.

Darko

[elaxxrees]

how can i do this on mac? same problem

[monopolyguy16]

Do you know how to do this for apple?