Re: Origin wont launch

by EA_Darko
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Original Post

Accepted Solution

Origin wont launch

★★★ Newbie

My origin won't load. It says theres an issue loading, and I have to try again later or restart. Well I've done both it's been like this for 2 weeks. The picture I provided is of what I see. I can't do anything. Someone please help. 

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Accepted Solution

Re: Origin wont launch

Community Manager

Sorry to see that you are having issues @frankiecake. The first thing I would suggest is clearing your Origin Cache to see if it fixes the issue.

 

You can clear the Origin Cache by following the steps below:

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin

Let me know how you get on.

 

Darko

Darko.png

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Message 2 of 2 (163 Views)

All Replies

Re: Origin wont launch

Community Manager

Sorry to see that you are having issues @frankiecake. The first thing I would suggest is clearing your Origin Cache to see if it fixes the issue.

 

You can clear the Origin Cache by following the steps below:

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin

Let me know how you get on.

 

Darko

Darko.png
Message 2 of 2 (164 Views)