April 2020
Origin stopped working and didn't want to open up no matter what I did, so I decided I'd uninstall and reinstall. Bad idea I guess. I've been trying to install it for forever now. I cleaned out all of the Origin files so there aren't any left. I ran a CCleaner and cleared out some stuff there too. I even tried a clean boot. It will let me download the client from Google, but after that it won't open at all. Even if I run as an administrator it won't budge. If it does happen to open with the Windows troubleshooter It's just a while box and that's all I get. I've included a screenshot below. There's more than enough space on my PC so that definitely isn't the issue. Any suggestions at all?? I feel like I've tried everything and at this point I'm highly frustrated. I just wanna play The Sims man.
Solved! Go to Solution.
April 2020
Sorry to see that your Origin is not working @snailprobation, the best thing to try in this situation is to clear your Origin cache.
You can clear the Origin Cache by following the steps below:
Let me know how you get on
Darko
April 2020
Sorry to see that your Origin is not working @snailprobation, the best thing to try in this situation is to clear your Origin cache.
You can clear the Origin Cache by following the steps below:
Let me know how you get on
Darko
April 2020
Looks like we're back in business!! Thank you!!
May 2020
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May 2020
Hey @trunchable what is the issue that you are having?
The more info you can provide me the better we can help.
Darko
May 2020
May 2020
Hey @trunchable can you ensure that your firewall and anti-virus are not blocking Origin and that you also have the ports for Origin open.
The ports to open are:
You can also try turning off the routers firewall to see if it helps.
If that does not work then can you take a little time to try the following steps:
Try running Origin as an administrator:
This runs the Origin client as an administrator account.
Try lowering the User Access Control settings:
Darko