Origin won't open

by Noodle_5613
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Original Post

Origin won't open

[ Edited ]
★★★ Newbie

Every time I  click on Origin it comes up with a little box saying "You can't open the application "Origin" because someone else is using it." but I've checked all the other accounts on my iMac and nobody has origin open. Does anybody know what to do?

 

Message 1 of 10 (3,582 Views)

Re: Origin won't open

Community Manager

That's an odd one @Noodle_5613. Do you happen to have Origin open on another computer by any chance?

 

If not then I would suggest resetting Origin on your Mac: https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/


Darko

Darko.png
Message 2 of 10 (3,544 Views)

Re: Origin won't open

[ Edited ]
★★★ Newbie

I only use Origin on this Mac.

I've also already tried resetting it, but it didn't work. Frown

 

Message 3 of 10 (3,542 Views)

Re: Origin won't open

★★★★★ Newbie

I have had this exact same problem if you fix it PLEASE let me know what you did

Message 4 of 10 (3,044 Views)

Re: Origin won't open

@kodihaskew  Try restarting your computer, as in, a real restart, not just putting it in sleep mode or closing the laptop's lid.  If that doesn't help, please try running the Origin reset tool as EA_Darko linked earlier in this thread.  And make sure you're not logged in on another computer, or in another user account on your Mac.

 

If none of that helps, try doing a clean uninstall of Origin:

 

https://bluebellflora.com/how-to-uninstall-origin-on-a-mac/

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 5 of 10 (2,779 Views)

Re: Origin won't open

★★★★★ Newbie
@puzzlezaddict thank you, the clean uninstall of origin worked for me
Message 6 of 10 (2,607 Views)

Re: Origin won't open

★★★ Newbie
@puzzlezaddict I have origin on my moms PC she’s had for about 10 years now. It’s at the point we can’t restart or update it and we’ve barely made the cutoff to even download origin. Nothing works. Now we don’t have income and I just want to play the sims to get my mind off of everything.
Message 7 of 10 (1,923 Views)

Re: Origin won't open

@ShmorganBorgan  Please let me know what exactly isn't working, and what happens when you try it.  Please also run a dxdiag and attach it to a post.

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 8 of 10 (1,885 Views)

Re: Origin won't open

★★★ Novice

I tried removing origin from my macbook and then downloading it again. That didn't work for me... Does anybody have another solution?

Message 9 of 10 (1,756 Views)

Re: Origin won't open

@TheYellowQueen  Did you do a clean uninstall?  If not, please try it now:

 

https://bluebellflora.com/how-to-uninstall-origin-on-a-mac/

 

And make sure you don't have a proxy enabled.  Here's how to check:

 

https://www.linksys.com/us/support-article?articleNum=135932

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 10 of 10 (1,720 Views)