Origin won't log in

by ayjar2
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Original Post

Origin won't log in

★★★ Newbie

Ever since the Sims 4 update, my origin won't even log in when I enter my information. I didn't even buy the newest expansion pack, and I'm running Mac Catalina. I tried to use the Reset Origin tool and it did not work. I cannot access or play my nearly $1000 of Sims 4 content. 

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Re: Origin won't log in

Community Manager

Hey @ayjar2 to start with let's try resetting Origin on your Mac to see if it fixes your issue: https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/

 

Darko

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Message 2 of 3 (326 Views)

Re: Origin won't log in

Community Manager

Hey @ayjar2 did you manage to get your issue sorted?


Darko 

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Message 3 of 3 (311 Views)