Origin won't let me buy Apex coins. Help?

by snackeyg
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Original Post

Origin won't let me buy Apex coins. Help?

★★ Novice

I just keep getting this error on PC.

 

Your order could not be completed. Please try again later. [ref. #50000]

 

I tried clearing the cache. That didn't work

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Re: Origin won't let me buy Apex coins. Help?

[ Edited ]
Community Manager

Hey @snackeyg can you try removing your payment methods associated with your Origin account and then on the checkout pager re-enter it.

 

If the issue remains then for account and billing issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

Darko.png
Message 2 of 2 (651 Views)