Origin won't launch

by Revorion
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Origin won't launch

★★★ Novice

So I tried to open origin today and it just simply won't launch. clicking it only results in the little 'thinking' circle next to my mouse then nothing happens. 

I've closed the program from task manager and tried again. nothing. Reinstalled a few times, rebooted/restarted and it still won't open or launch. 

I've tried the the option of deleting the 'Internal set up' files as well. Still won't launch.

 

Does anyone have a solution to get it working?

Message 1 of 3 (382 Views)

Accepted Solution

Re: Origin won't launch

Community Manager

Sorry to see that your Origin is not working, the best thing to try in this situation @Revorion is to clear your Origin cache.

 

You can clear the Origin Cache by following the steps below:

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin

 

Let me know how you get on.


Darko

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Message 2 of 3 (347 Views)

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Re: Origin won't launch

Community Manager

Sorry to see that your Origin is not working, the best thing to try in this situation @Revorion is to clear your Origin cache.

 

You can clear the Origin Cache by following the steps below:

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin

 

Let me know how you get on.


Darko

Darko.png
Message 2 of 3 (348 Views)

Re: Origin won't launch

★★★ Novice

Hey thank you EA_Darko! This method worked for me! Thanks so much!! :D

Message 3 of 3 (314 Views)