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Origin won't Install (Windows 10)

by sxgahxo
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Origin won't Install (Windows 10)

★★★★ Novice

I recently had to completely reset my PC because of some hard drive issues and everything has been working fine so far except Origin. I used to have it on this computer before I reset it, but now it won't even let me download it. I downloaded the installer from the site but when I click on it all I get is two error messages. I'm not especially smart with computers so this might be a dumb question but I haven't seen anything similar online. I've tried redownloading the installer many times and running it as an administrator but it's still not working. Any help would be appreciated! 

Message 1 of 18 (15,837 Views)

Accepted Solution

Re: Origin won't Install (Windows 10)

Community Manager

@sxgahxo

 

Can you let us know if downloading and installing both the x86 and x64 components of the following package helps with this please?

 

https://www.microsoft.com/en-gb/download/details.aspx?id=48145

 

Thanks.

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Message 2 of 18 (15,920 Views)

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Re: Origin won't Install (Windows 10)

Community Manager

@sxgahxo

 

Can you let us know if downloading and installing both the x86 and x64 components of the following package helps with this please?

 

https://www.microsoft.com/en-gb/download/details.aspx?id=48145

 

Thanks.

barry.png
Stay and Play.png
Message 2 of 18 (15,921 Views)

Re: Origin won't Install (Windows 10)

★★★★ Novice

I already had the x64 component and downloading the x86 one fixed it. Thanks for the help!

Message 3 of 18 (15,777 Views)

Re: Origin won't Install (Windows 10)

Community Manager

@sxgahxo

 

Great, thanks for letting us know what your issue was.

barry.png
Stay and Play.png
Message 4 of 18 (15,765 Views)

Re: Origin won't Install (Windows 10)

★★★ Newbie

hiya all im having problems downloading origin on my pc, im no pc wiz but im running win 10 but it just wont install origin, I go to my downloads and its there the file it just wont load up, any help would be great thank you

Message 5 of 18 (14,318 Views)

Re: Origin won't Install (Windows 10)

Community Manager

Are you seeing an error message of any kind @TheFallen2432?

 

What happens when you try to install Origin, does it crash upon launch of the installer?

 

The more info we have the better we can help.

Darko

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Message 6 of 18 (14,197 Views)

Re: Origin won't Install (Windows 10)

★★★ Newbie

i am receiving the same error message as the original poster. 

i have checked my programmes and i have these installed:

Microsoft visual C++ 2013 redistributable (x86)

Microsoft visual C++ 2013 redistributable (x64)

Microsoft visual C++ 2012 redistributable (x86)

Microsoft visual C++ 2012 redistributable (x64)

Microsoft visual C++ 2010 redistributable (x86)

Microsoft visual C++ 2010 redistributable (x64)

Microsoft visual C++ 2008 redistributable (x86)

Microsoft visual C++ 2008 redistributable (x86)

Microsoft visual C++ 2005 redistributable

Microsoft visual C++ 2005 redistributable 

 

do i need to download anything else to download origin successfully as these programmes have been on the computer previously and i haven't downloaded anything new.

 

i have also performed a windows reset and reloaded all of the essential software and drivers back onto the laptop and origin still will not download.

Message 7 of 18 (14,089 Views)

Re: Origin won't Install (Windows 10)

★★★ Newbie

i have just downloaded the 2015 version in (x86) (x64) and it is now working.

Message 8 of 18 (14,088 Views)

Re: Origin won't Install (Windows 10)

★★★★★ Newbie

This was the best response every Literally 5 minutes to get it all working, Good work. Wish the internet was full of people like you

Message 9 of 18 (8,666 Views)

Re: Origin won't Install (Windows 10)

★★★ Newbie
@EA_Barry it totally works ty
Message 10 of 18 (8,504 Views)
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