Re: Origin will not start

by Wimsiee
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Original Post

Origin will not start

★ Apprentice

I can't get Origin to start on my Mac! I downloaded the Troubleshooter but it didn't do anything. I reinstalled it, nothing. I checked my firewall settings. No bueno. It just comes up with a message saying: "Well, that didn't go as planned Origin encountered an issue loading this page. Please try reloading it – if that doesn’t work, restart the client or try again later." And when I try to send an error report, it tells me to check my internet connection even though I'm connected. What do I do??

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Re: Origin will not start

Community Manager

Sorry to hear that you are having issues @Wimsiee.

 

The first thing to try is resetting Origin on your Mac: https://help.ea.com/en-sg/help/origin/origin/how-to-reset-origin-on-mac/

 

If after doing that the issue remains then please take some time to try the various steps listed in this help thread: https://answers.ea.com/t5/Origin-Client-Web-Technical/Mac-Troubleshooting-amp-Info/td-p/5371637#M205...


Darko

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Message 2 of 4 (191 Views)

Re: Origin will not start

★ Apprentice

I've already tried the troubleshooter, and I don't know what else to do. It doesn't reset it, it just makes a report.

Message 3 of 4 (156 Views)

Re: Origin will not start

★ Apprentice
@EA_Darko Still having trouble...
Message 4 of 4 (133 Views)