Re: Origin will not launch

by EA_Mako
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Accepted Solution

Origin will not launch

★★★★★ Newbie

 

Everytime I go to log in it says online login not available. Tried downloading and redownloading nothing else. 

 

Can anyone help me!!

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Accepted Solution

Re: Origin will not launch

Community Manager

Hey @skeetyeet1028,

 

Macintosh and macOS Big Sur would be the same thing in this case.

 

If it's easier though, you can also just use this program to try resetting Origin for you: https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac  

 

Just click the +View More option in the Resetting Origin section and it should walk you through downloading and running the program to get this cleared up. Standard smile

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Re: Origin will not launch

Community Manager

Hey @skeetyeet1028,

 

If Origin is stuck in offline mode, it may help to clear the Origin cache as well.

 

This clears some settings that aren't reset with a typical redownload, so it may help out.

 

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/ 

 

Let me know how that goes! 

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Message 2 of 4 (378 Views)

Re: Origin will not launch

★★★★★ Newbie
@EA_Mako None of those worked. I don’t have Macintosh I have macOS Big Sur
Message 3 of 4 (370 Views)

Re: Origin will not launch

Community Manager

Hey @skeetyeet1028,

 

Macintosh and macOS Big Sur would be the same thing in this case.

 

If it's easier though, you can also just use this program to try resetting Origin for you: https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac  

 

Just click the +View More option in the Resetting Origin section and it should walk you through downloading and running the program to get this cleared up. Standard smile

Mako.png
Message 4 of 4 (367 Views)