August 2019
Hello,
I clicked on the "download origin" button but when I open the .exe file all I see is a white screen. I have checked that my PC is compatible and I am definitely connected to the internet. Any ideas?
Solved! Go to Solution.
August 2019
That's an odd one @frimfram29. Let's start by clearing the Origin cache to see if that helps.
You can clear the Origin Cache by following the steps below:
Darko
August 2019
That's an odd one @frimfram29. Let's start by clearing the Origin cache to see if that helps.
You can clear the Origin Cache by following the steps below:
Darko
September 2019
Hello! Thanks for your quick response. I've tried that twice and still just have the white screen. Any other ideas?
Help very much appreciated!
September 2019
In that case @frimfram29 let's try a clean install of Origin. Can you make sure that when you are installing you are doing so as an administrator, you can right-click and select Run as Administrator on the installer.
Darko
September 2019
September 2019
September 2019
October 2019
October 2019
November 2019
Hello, I still have the problem and have been unable to play - has anything worked for you?