Re: Origin stuck on loading screen

by rgterry49
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Original Post

Origin stuck on loading screen

★★ Novice

I had a different issue before this of not being able to log on because I couldn't connect to the server. I fixed that problem by getting rid of proxies. 

 

Now I can log on but the program is stuck on the loading screen with the grey square layout, I've included a photo reference. I've already tried the resetting origin for mac route and this hasn't worked. 

 

this is for a MacBook Pro if that's useful info

 

please lend a hand guys

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Re: Origin stuck on loading screen

@11PANG11  Try running the Origin reset tool again and then manually deleting one more file that is apparently not being removed.  Here are Bluebellflora's instructions:

 

https://answers.ea.com/t5/Origin-Client-Web-Technical/Mac-Origin-not-connecting/td-p/7940411/page/3

 

You can also run the reset, remove the file, and then right-click on the Origin icon in Applications and select Move to Trash.  Then download a fresh copy of Origin and install it.

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I don't work for EA. I'm just trying to help fellow players with their games.
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Re: Origin stuck on loading screen

★★ Novice

I have the exact same problem, but mine is a pc windows 10. Looks just the screenshot 11Pang11 showed. Please help. Looks like overlay is gone.

Message 3 of 3 (213 Views)