July 2019
July 2019
Hi @EA_Cade! Sorry for the late reply, I can confirm I'm still getting the issue sadly where I'm redirected to TS4's store page on Origin.
July 2019
Just purchased a new bundle to get the newest expansion pack, somehow hoped maybe this would force some kind of correction, but I still can't launch the game.
July 2019
July 2019
@fl1pp3rr - It is indeed, and no I'm using Windows 10, haven't had this issue before until the update went out on the 16th. (I think it was the 16th)
July 2019 - last edited July 2019
Tried reinstalling the game and even Origin, tried on another computer and the issue continues to persist. I'll try to see if I can get Chat Support today if the option is available again, otherwise, any continued help and support is immensely appreciated.
Edit: It seems like my support tickets have been marked as "resolved" - despite not having any response provided to them.
Edit: Still no option for chat support, I cannot use the phone because I'm hard of hearing, how can I get my problem resolved?
July 2019
July 2019
July 2019 - last edited July 2019
@EA_Cade - Yes, multiple restarts, reinstalls, clearance of cache, etc, etc, I've done everything I can think of. Sadly I feel like the only option left is to call support, but because I can't really hear on the phone that's not even an option for me.