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Origin servers temporarily unavailable

by pindyp
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Original Post

Origin servers temporarily unavailable

★★★★ Newbie

Hi I've just downloaded Origin onto my mack book and it says, Origin servers temporarily unavailable, Apologies for the inconvenience, we’re currently unable to retrieve your list of games. Please reload and try again. Any idea how to resolve this ? as i have games in my library

Message 1 of 8 (164 Views)

unable to get on orgin profile

★★★ Newbie

cannot log into orgin, i will enter my orgin password and it wont load my orgin profile on my mac computer

Message 2 of 8 (160 Views)

Re: Origin servers temporarily unavailable

@pindyp  What version of macOS do you have?  (To find out, click the Apple icon in the upper left corner of your screen and select About This Mac.)  If you're still running Yosemite, it may help to download a legacy version of Origin.  First though, do a clean uninstall to remove all traces of the current version of Origin from your computer.  Here's how:

 

https://bluebellflora.com/how-to-uninstall-origin-on-a-mac/

 

You can download the legacy version from here:

 

https://www.dm.origin.com/mac/download/legacy

 

When installing, be sure to uncheck the box to automatically keep Origin and your games up to date, or else Origin will update itself to the current, nonworking version.

 

If you have a later OS, you can try these steps to troubleshoot.  Start with an Origin reset, and if that doesn't help, make sure proxies are disabled.  Instructions for each step are in this link:

 

https://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Origin-Troubleshooting-and-Information/m-p/5371661...

 

@honeyitsangel  I'm not sure exactly what's going on with your account, but you can try whichever of the above approaches applies to you as well.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 3 of 8 (134 Views)

Sever Unavailable - MAC

★★★★ Newbie

I have tried to log in for four days days now and continue to get this error...

 

Origin Servers Temporarily unavailable... Apologies for the inconvenience, we're currently unable to retrieve your list of games.  Please reload and try again.  We have logged out and logged back in many times and many days.  no change.  Please  help

Message 4 of 8 (148 Views)

Re: Sever Unavailable - MAC

★★★★ Newbie

I am having the same issue. have you resolved this at all??

Message 5 of 8 (128 Views)

Re: Sever Unavailable - MAC

@cocowelch02 and @Cassie_A_Rocks  What version of macOS do you have?  If you're not sure, click the Apple icon in the upper left corner of your screen and select About This Mac.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 6 of 8 (115 Views)

Re: Sever Unavailable - MAC

★★★★ Newbie

I have os x yosemite 10.10.5

Message 7 of 8 (111 Views)

Re: Sever Unavailable - MAC

@Cassie_A_Rocks  The current version of Origin doesn't work in Yosemite, which is why you're having issues.  But you can download a legacy version instead.  First though, do a clean uninstall to remove all traces of the current Origin install from your computer.  Here's how:

 

https://bluebellflora.com/how-to-uninstall-origin-on-a-mac/

 

You can download the legacy version from here:

 

https://www.dm.origin.com/mac/download/legacy

 

When installing, be sure to uncheck the box to automatically keep Origin and your games up to date, or else Origin will update itself to the current, nonworking version.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 8 of 8 (81 Views)