Re: Origin servers temporarily unavailable on my mac

by Cassie_A_Rocks
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Origin servers temporarily unavailable on my mac

★★★ Newbie

Have tried restarting, resetting and installing and uninstalling. Want to play sims. Help. 

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Accepted Solution

Re: Origin servers temporarily unavailable on my mac

Community Manager

Hey @89_abc_962502 sorry to hear that you are having issues.

 

Can you try resetting Origin on you Mac to see if it helps: https://help.ea.com/en-sg/help/origin/origin/how-to-reset-origin-on-mac/

 

Let me know how you get on.

 

Darko

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Message 2 of 7 (3,809 Views)

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Re: Origin servers temporarily unavailable on my mac

Community Manager

Hey @89_abc_962502 sorry to hear that you are having issues.

 

Can you try resetting Origin on you Mac to see if it helps: https://help.ea.com/en-sg/help/origin/origin/how-to-reset-origin-on-mac/

 

Let me know how you get on.

 

Darko

Darko.png
Message 2 of 7 (3,810 Views)

Re: Origin servers temporarily unavailable on my mac

★★★ Newbie

I tried this and it didn't work for me. Frown I have Mac OS Yosemite 10.10.5

Message 3 of 7 (3,731 Views)

Re: Origin servers temporarily unavailable on my mac

Community Manager

Hey @cassypierre let's try disabling proxy settings to see if it helps.


You can do this by following the steps below:

  • Click the Apple icon then select the System Preferences… option.
  • Select Network.
  • From the left pane, select the network service you wish to disable the proxy settings on, then click the Advanced... button.
  • Select the Proxies tab then uncheck all protocols under Select a protocol to configure then click OK once done.

Let me know how you get on.

Darko

 

 

 

Darko.png
Message 4 of 7 (3,715 Views)

Re: Origin servers temporarily unavailable on my mac

[ Edited ]
★★ Pro
 
Hey @cassypierre  , 
  
Seems this OS version is causing some trouble at the moment. If you aren't able to update your OS (to for example High Sierra or Mojave, really depends on your Mac) and the proxy above doesn't do anything I'd recommend using the legacy client till they fix the Yosemite version of Origin.
 
 
Make sure not to update this client and just use it to play. It won't really let you buy new products most likely but it'll let you play again.
Message 5 of 7 (3,709 Views)

Re: Origin servers temporarily unavailable on my mac

★★★ Newbie

this works xd thanks

Message 6 of 7 (3,591 Views)

Re: Origin servers temporarily unavailable on my mac

★★★ Newbie

This has not worked for me. 
I have reset origin and unselected proxies and i still have the server unavailable error

Message 7 of 7 (3,486 Views)