March 2020 - last edited March 2020
Hello everyone!
A few minutes ago I logged in on my Origin client on my desktop PC and I saw a message saying "Origin servers temporarily unavailable. Apologies for the inconvenience, we're currently unable to retrieve your list of games. Please reload and try again." I tried to log out and log in back again, still the same. Also tried to reload the page, still the same. (which means that it can't load, only thing I see is my chat). When I go to my games library, I can see that all my games have disappeared from it.
On Origin.com, I get the same message. I don't know what may be going on at the moment. I don't know if it's account related or anything like that.
I have also tried signing in as invisible but I get the same message. And unfortunately I can't go online so I could try to load my game library that way. The same thing happens while running it as administrator.
Any help is much appreciated, thank you!
(EDIT 1: I am getting this problem from a Windows 10 PC)
(EDIT 2: Even restarting my PC doesn't fix the problem.)
(EDIT 3: Logged in again and I'm marked as invisible)
Solved! Go to Solution.
March 2020
@mikrolactaki3 and... everyone else
Origin appears to be up and running again. Please check and see whether your game library opens. If not, clear Origin's cache and try again.
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
January 2020
Hey @us18x can you go ahead and clear the Origin Cache to see if it helps. The error points to something on your system stopping Origin from working.
You can clear the Origin Cache by following the steps below:
Darko
January 2020
March 2020 - last edited March 2020
"Apologies for the inconvenience, we’re currently unable to retrieve your list of games. Please reload and try again."
I cannot find none of the games that I have bought, and literally just purchased another game and then I get that error error message.
HELP
March 2020
I got the same exact message i've tried reloading it like it asked about 20 times now, is it because of how many people are stuck at home to due the virus so the servers are full or is this something else? I hope its gets fixed soon.
March 2020
I am getting the same thing when I try to access Origin
March 2020
Today on March 28, 2020, Origin wont load Sims 4 and keeps saying the servers are not working and to reload ive reloaded 20 times now is there anything I can do or someone else can do to fix this?
March 2020
March 2020